COLLABORATIVE PRACTICE
Why it works
The evidence from our whole system work shows that activities delivered by citizens and services working together in GP practices brought about better patient outcomes, increased resilience and ability to adapt, cope and live well with long term conditions, as well as gaining a better understanding of how to use services.
We see significant improvements in mental health and wellbeing and overwhelming support from practice staff who sustain the work without our support:
94% of patients surveyed had improved mental health and wellbeing.
95% of staff surveyed recommend and want to continue after the funded period has ended.
Improvements in staff morale, recruitment and retention.
A new more sustainable business model for general practice emerges.
It works for staff:
Improves morale and workload
People come out of silos and organise around a purpose
The practice can offer alternative support
Practice list size increases but clinical consultations go down
Receptionists take leadership roles
Collaborative practice becomes embedded and is sustained without ongoing funding
It works for people:
Better health outcomes
Patients supported to live well with long term conditions
Patients better understand how to use services
94% increased levels of confidence & wellbeing
94% acquired new knowledge related to health and wellbeing
99% increased involvement in social activities and social groups
It works for the practice:
Stronger link between practice and community
The practice evolves new ways of doing things
The recognition of the resource and resourcefulness and generosity of citizens who use their services leads to the possibility of changing the way that they provide services
Amplifies and connects voluntary and community organisations to practice
It becomes “how we do things around here”
“We have increased our patient lists by 4,500 people and seen no increase in demand for either primary or secondary care consultations because we do things differently.”
